Refund Policy

At this time, CuteHosting does not offer a refund-based Money Back Guarantee (MBG) of any kind.

You agree to a month to month term for the Services unless otherwise agreed to in writing. The month to month term for services is automatically renewed each month unless either party notifies the other in writing of its desire that the Agreement not be renewed, no later than three (1) days before the next upcoming anniversary date for billing. You may cancel Your account by terminating this Agreement in this manner by contacting the CuteHosting billing department.

CuteHosting may terminate this Agreement effective immediately and without notice upon any breach by You of any of the terms of this Agreement. In such event, CuteHosting shall have no obligation to refund any fees paid in advance by You.

To submit a cancellation request, please visit http://secure.cutehosting.com/clientarea.php , click on my services tab -> view your service and find cancellation button at the end of the service viewing/details page and follow the on-screen instructions. When you request cancellation, we will follow this process: We may contact you to confirm the cancellation and verify that you are authorized under your account to cancel it. Then, we will immediately suspend billing and cancel the server. We are not able to provide scheduled cancellations and all cancellations are effective immediately. Regarding mid-month or mid-period cancellations, CuteHosting will not issue pro-rated refunds for cancellations received in the middle of a payment cycle.

Our Guarantees

99.9% Uptime Guarantee
on all our Shared Hosting, Reseller Hosting, and Dedicated Server Packages!

24×7 Customer Support
on all our Shared Hosting, Reseller Hosting, and Dedicated Server Packages!

Money-Back Guarantee
on all our Shared Hosting, Reseller Hosting, and Dedicated Server Packages!

What Do Our Clients Say?

Better then what I had in mind. The support is excellent with CuteHosting, their live support is online quite often and they are very quick at answering your questions. Also they are very professional and helpful.

-  Jack Morris

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